Contact KUMC IT Customer Support at (913) 945-9999 or open a ticket
Close all Microsoft products, especially MS Word that is running on your computer before you start downloading
For your personal computers:
Windows:
MacOS:
For University supplied computers:
Are you encountering issues with downloading EndNote X 20? Contact KUMC IT Customer Support at 913-945-9999 or open a ticket You may Uninstall the previous versions of EndNote that is running in your computer in-order to save space and better organize |
It is suggested that you uninstall EndNote X9 or any previous versions before installing EndNote 20.
Windows:
Mac:
Uninstalling the previous versions of EndNote may not effect your EndNote library. You can also make a backup copy of your current EndNote library using the following commands.