For your personal computers:
For University supplied computers:
Are you encountering issues with downloading EndNote X9? Contact KUMC IT Customer Support at 913-945-9999 or open a ticket
It is suggested that you uninstall EndNtoe X9 or any previous versions before installing EndNote 20.
Uninstalling the previous versions of EndNote may not effect your EndNote library. You can also make a backup copy of your current EndNote library using the following commands.