Close all Microsoft products, especially MS Word that is running on your computer before you start downloading
For your personal computers:
For University supplied computers:
Are you encountering issues with downloading EndNote X 20? Contact KUMC IT Customer Support at 913-945-9999 or open a ticket
You may Uninstall the previous versions of EndNote that is running in your computer in-order to save space and better organize
It is suggested that you uninstall EndNote X9 or any previous versions before installing EndNote 20.
Uninstalling the previous versions of EndNote may not effect your EndNote library. You can also make a backup copy of your current EndNote library using the following commands.